Email Calculator Documentation
Welcome to Email Calculator - the most comprehensive email marketing analytics platform. Calculate, track, and optimize your email campaign performance with ease.
Email Calculator helps you track key metrics from your email campaigns including delivery rates, open rates, click rates, and more. Whether you're entering data manually or syncing from your email marketing platform, we provide the insights you need to improve your campaigns.
Quick Start
Get started with Email Calculator in just a few steps:
- Create a free account at emailcalculator.com/auth/register
- Navigate to your Dashboard
- Click "Create Report" to add your first email campaign
- Enter your campaign metrics or connect an API integration
- View calculated rates and insights instantly
Creating an Account
Email Calculator offers both Free and Pro plans. All new accounts start with a 7-day Pro trial to explore all features.
Free Plan
- 1 report limit
- Manual data entry
- Basic metrics
- Email sharing
Pro Plan
- Unlimited reports
- API integrations with 30+ platforms
- Scheduled reports
- AI-powered insights
- Company logo branding
- Advanced analytics
- Priority support
Creating Reports
Reports are the core of Email Calculator. Each report represents one email campaign and tracks all its performance metrics.
To create a new report:
- Click the "+" button in the top right of your Dashboard
- Enter a name for your campaign
- Choose between Manual entry or API import
- Fill in your campaign metrics
- Optionally assign to a folder for organization
- Click "Save" to create your report
Manual Reports
Manual reports let you enter campaign data directly. This is perfect when you have data from platforms we don't yet integrate with, or for one-off campaigns.
Required Metrics
- Sent: Total emails sent
- Delivered: Emails successfully delivered
- Bounces: Emails that bounced
- Opens: Number of opens (unique or total)
- Clicks: Number of clicks (unique or total)
- Unsubscribes: Number of unsubscribes
Email Calculator automatically calculates delivery rate, bounce rate, open rate, click rate, click-to-open rate, and provides a quality score.
API Integration Reports
Pro users can connect their email marketing platform to automatically import campaign data. This saves time and ensures accuracy.
Once connected, you can create reports by selecting a campaign from your platform. Email Calculator will fetch all metrics automatically and keep them synced.
Editing Reports
Click any report card or use the edit button to open the report editor. Here you can:
- Update metrics and recalculate rates
- Change the report name and description
- Move the report to a different folder
- View visualizations and charts
- Export data
- Share via email
- Delete the report
Understanding Metrics
Delivered Rate
Percentage of emails successfully delivered out of total sent.
Delivered Rate = (Delivered / Sent) × 100Bounce Rate
Percentage of emails that bounced out of total sent.
Bounce Rate = (Bounces / Sent) × 100Open Rate
Percentage of delivered emails that were opened.
Open Rate = (Opens / Delivered) × 100Click Rate
Percentage of delivered emails that received at least one click.
Click Rate = (Clicks / Delivered) × 100Click-to-Open Rate (CTOR)
Percentage of opens that resulted in a click.
CTOR = (Clicks / Opens) × 100Quality Score
A weighted score combining multiple metrics to give an overall campaign performance rating. Factors in delivery rate, open rate, click rate, and unsubscribe rate.
Chart Visualizations
Visualize your campaign metrics with multiple chart types. Click the "Charts" button in the report editor to select your preferred visualization.
Available Chart Types
- Bar Charts: Compare metrics side-by-side with vertical bars
- Line Charts: View trends and progression over time
- Pie Charts: Show proportional distribution of metrics
Charts automatically update when you modify report metrics. The selected chart type is saved with your report for consistent visualization.
Comparing Reports (Pro)
Pro users can compare two reports side-by-side or benchmark against industry standards to identify trends, improvements, or see how your campaigns stack up against competitors.
Campaign Comparison
- Open the report you want to use as the baseline
- Click the "Compare" button
- Select another report from your library
- View side-by-side comparison with difference calculations
The comparison view shows absolute differences and percentage changes for all key metrics, helping you quickly identify what changed between campaigns.
Industry Benchmarking
Compare your campaign performance against 43 industry benchmarks to understand how you perform relative to industry averages.
- Open any report
- Click the "Compare" button
- Select "Compare to Industry Benchmark"
- Choose your industry from the dropdown
- View how your metrics compare to industry standards
Available industries include: Advertising, Agriculture, Automotive, Banking, Beauty, Construction, Consulting, E-commerce, Education, Entertainment, Fashion, Finance, Fitness, Food & Beverage, Gaming, Healthcare, Hospitality, Insurance, Legal, Manufacturing, Marketing, Media, Non-profit, Pharmaceutical, Real Estate, Recruiting, Restaurant, Retail, SaaS, Sports, Technology, Telecommunications, Travel, and more.
Campaign Story (Pro)
Campaign Story instantly transforms your campaign metrics into a comprehensive written narrative that explains what happened, why it matters, and what to do next. This Pro-exclusive feature generates a detailed story-format report analyzing your data against industry benchmarks.
How It Works
- Open any report in your dashboard
- Click the "Story" button in the report toolbar
- An instant narrative appears analyzing your campaign
- Click "Copy Story" to copy the complete narrative to your clipboard
The Generated Story
Campaign Story analyzes your metrics against industry benchmarks (21% open rate, 2.5% click rate, 12% CTOR) and automatically writes an 8-section narrative including:
- Executive Summary: High-level performance overview with key takeaways
- Campaign Overview: Narrative analysis of delivery and bounce rates
- Engagement Analysis: Written interpretation of opens and clicks vs. benchmarks
- Engagement Depth: CTOR analysis explaining content effectiveness
- List Health & Subscriber Behavior: Unsubscribe rate insights
- Key Insights: Strategic narrative about what worked and what didn't
- Action Items: Prioritized recommendations written in plain English
- Bottom Line: Summary paragraph with strategic guidance
Use Cases
- Copy and paste into stakeholder emails or reports
- Share campaign explanations with non-technical clients
- Create presentation talking points from raw metrics
- Document campaign performance in natural language
- Get instant written analysis without manual interpretation
Unlike standard reports that just show numbers, Campaign Story explains what the metrics mean in context, providing a ready-to-share narrative that communicates performance and next steps in plain English.
Data Deep Dive (Pro)
For reports synced via API, Pro users can access recipient-level data to see exactly who opened, clicked, or bounced. This feature is only available for API-integrated reports from supported platforms.
Features
- View complete recipient list with email addresses
- Filter by status: All, Opened, Clicked, Bounced
- Search for specific recipients
- See timestamps for opens and clicks
- Export recipient data as CSV
Click the "Deep Dive" button in any API-synced report to access this feature.
Exporting Reports
Export your campaign data in multiple formats for presentations, reports, or further analysis.
Export Formats
- Excel (.xlsx): Spreadsheet format with all metrics and calculations
- Word (.docx): Formatted document with metrics and chart visualization
- PowerPoint (.pptx): Presentation slide with campaign overview
- PDF: Print-ready document with complete report details
- HTML: Web-friendly format with styling and charts
- Plain Text: Simple text format for quick sharing
Click the "Export as" dropdown in the report editor to select your format. All exports include your company logo if you've uploaded one (Pro users).
Refreshing API Data
Reports created from API integrations can be manually refreshed to pull the latest data from your email platform. This ensures your metrics stay current as campaigns continue.
Click the "Refresh" button in any API-synced report to fetch updated metrics. The last sync time is displayed below the refresh button.
Folder System
Organize your reports using folders. Create nested folder structures to categorize campaigns by client, campaign type, date, or any system that works for you.
The folder tree appears in the left sidebar of your Dashboard. Click any folder to filter reports, or click "Root Folder" to see all reports.
Creating Folders
To create a new folder:
- Click the "+" icon next to "Folders" in the sidebar
- Enter a folder name
- Optionally select a parent folder to create a subfolder
- Click "Create"
Managing Folders
Right-click any folder in the sidebar to access options:
- New Folder: Create a subfolder
- Rename: Change the folder name
- Delete: Remove the folder (reports move to Root Folder)
Supported Platforms
Email Calculator Pro integrates with 30+ email marketing platforms:
Connecting Your Platform
To connect an email marketing platform:
- Navigate to Settings → API Integrations
- Select your platform from the dropdown
- Enter your API credentials (found in your platform's settings)
- Click "Connect Platform"
- Test the connection by creating a new API report
Each platform has specific credential requirements. Follow the in-app guidance for your specific platform.
Syncing Campaign Data
Once connected, create reports by selecting campaigns from your connected platform. Data syncs automatically, ensuring your metrics are always up-to-date.
Scheduled Reports Overview
Pro users can schedule reports to be emailed automatically on a recurring basis. Perfect for weekly or monthly reporting to stakeholders.
Creating a Schedule
To schedule a report:
- Navigate to Settings → Scheduled Reports
- Click "Create Schedule"
- Select the report to schedule
- Choose frequency (daily, weekly, monthly)
- Enter recipient email addresses
- Set the time of day to send
- Save your schedule
Managing Schedules
View all your scheduled reports in Settings → Scheduled Reports. You can edit, pause, or delete schedules at any time.
AI Overview
Email Calculator Pro includes AI-powered features to help you understand your data and improve campaign performance.
AI Insights
Get AI-generated insights about your campaign performance. Our AI analyzes your metrics and provides context-aware observations about what's working and what needs improvement.
AI Recommendations
Receive personalized recommendations to improve your email campaigns based on industry benchmarks and best practices.
Account Settings
Manage your account in Settings → Account:
- Update your display name
- Upload a profile image
- Upload company logo (Pro only)
- View your email address
Company Logo
Pro users can upload a company logo that will appear in shared email reports instead of Email Calculator branding.
Requirements: Maximum 2MB, PNG with transparent background recommended.
Theme Customization
Customize your Email Calculator experience:
- Theme: Choose Light, Dark, or System mode
- Highlight Color: Pick your preferred accent color
Subscription & Billing
Manage your subscription in Settings → Billing:
- View your current plan
- See trial expiration date
- Upgrade to Pro
- Manage billing via Stripe
Free vs Pro
| Feature | Free | Pro |
|---|---|---|
| Reports | 1 | Unlimited |
| Manual Entry | ✓ | ✓ |
| API Integrations | ✗ | ✓ |
| Scheduled Reports | ✗ | ✓ |
| AI Features | ✗ | ✓ |
| Campaign Story | ✗ | ✓ |
| Industry Benchmarks | ✗ | ✓ (43 industries) |
| Company Logo | ✗ | ✓ |
| Priority Support | ✗ | ✓ |
Upgrading to Pro
Upgrade to Pro at any time from Settings → Billing. Your subscription includes:
- All Pro features immediately
- Monthly or annual billing options
- Cancel anytime
- Secure payment via Stripe
Trial Period
All new accounts receive a 7-day Pro trial to explore all features. No credit card required to start your trial.
After your trial ends, you'll continue on the Free plan unless you upgrade to Pro.
Need help? Contact us at support@emailcalculator.com