Definition
Email list source analysis evaluates how subscribers from different acquisition channels perform over time. Raw acquisition volume tells only part of the story — a channel that delivers many subscribers but low engagement or high churn may be less valuable than a smaller channel that produces loyal, engaged subscribers. Source analysis tracks metrics per channel including cost per subscriber, activation rate, 30-day and 90-day engagement, conversion rate, subscriber lifetime value, and churn rate.
Metrics to Track per Source
- Cost per acquired subscriber
- Activation rate (percentage who engage within first 30 days)
- 90-day open and click rates
- Conversion rate and revenue per subscriber
- Churn rate at 30, 90 and 180 days
- Subscriber lifetime value by source
Best Practices
- Tag every new subscriber with their acquisition source at the point of capture
- Build a cohort analysis comparing source performance at 30, 90 and 180 days
- Rebalance acquisition investment toward sources with the best combined metrics, not just the lowest cost
- Monitor source quality trends over time — a channel that performs well today may degrade as audience pools are exhausted
- Use source analysis to inform creative strategy, since subscribers from different channels may respond to different messaging
Related Glossary Terms
Abandoned Cart Email
An abandoned cart email is an automated message sent to customers who added items to their online shopping cart but left without completing the purchase. It is one of the highest-converting email types in ecommerce.
ARPU (Average Revenue Per User)
ARPU (Average Revenue Per User) is a metric that measures the average revenue generated per email subscriber over a specific period, used to evaluate list value and campaign effectiveness.
Attention Rate
Attention rate is the percentage of email opens that last longer than 5 seconds, distinguishing genuine reads from passive opens, preview-pane views, or Apple MPP auto-loads.
Bounce Rate Threshold
A bounce rate threshold is the percentage of hard or soft bounces at which email platforms and ISPs begin to penalise sender reputation, typically around 2-5%.
Bounce Rate
Email bounce rate is the percentage of emails that were rejected by the receiving server before reaching the recipient. It is a key indicator of list health and data quality.
Campaign Lifted Revenue
Campaign lifted revenue is the additional revenue generated by an email campaign beyond what would have occurred without it, measured via a holdout group or statistical lift analysis.