
How Nike Uses Email to Build Brand Loyalty
Nike uses email for more than product promotions. Its strategy combines storytelling, exclusivity, community and personalisation to turn customers into loyal members.

Nike uses email for more than product promotions. Its strategy combines storytelling, exclusivity, community and personalisation to turn customers into loyal members.

Duolingo turned language learning into a daily habit for millions of users. Its email strategy combines personalisation, behavioural triggers, gamification and timing to drive lasting engagement.

Stop relying on one-off campaigns. Build an automated email marketing engine that generates engagement and revenue continuously through automation, lifecycle journeys and optimisation.

Not all email programmes are equal. Use the email marketing maturity model to assess your current stage, find your biggest gaps, and build a roadmap to advance.

Netflix, Amazon and Spotify mastered delivering the right message to the right person at the right time. Discover the personalization, recommendation systems, lifecycle strategies and retention tactics email marketers can apply today.

If your email calendar runs on 'it's time to send something', you don't have a strategy — you have a habit. Here is how to tell the difference.

Discover how email marketers are using Claude AI agents to generate campaigns, analyse performance, automate workflows, and build scalable email marketing systems without growing headcount.

Most email programs ignore birthday emails. Here’s why automating them across your database can unlock high engagement, easy conversions, and incremental revenue.